At Professional Care Nursing Agency, we are dedicated to safeguarding the privacy and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This commitment extends to handling PHI during public health emergencies such as COVID-19.

1. Collection of Protected Health Information

We collect PHI necessary to provide healthcare services, including personal identification details, medical history, treatment plans, and insurance information.

2. Use and Disclosure of Protected Health Information

We may use and disclose PHI for:

– Treatment: Coordinating and managing healthcare services.

– Payment: Processing billing and payment for services.

– Healthcare Operations: Conducting quality assessments and improving services.

COVID-19-Related Disclosures

In accordance with public health requirements, we may disclose PHI to:

– Public health authorities for reporting COVID-19 cases.

– Notify individuals who may have been exposed to COVID-19.

– Support contact tracing efforts.

3. Patient Rights

You have the right to:

– Access and request copies of your PHI.

– Request corrections to your PHI.

– Request restrictions on certain uses or disclosures of your PHI.

– Receive a list of disclosures made, including COVID-19-related disclosures.

4. Enhanced Privacy Measures During COVID-19

We have implemented safeguards to ensure COVID-19-related PHI is securely stored and accessible only to authorized personnel. PHI collection is limited to what is necessary for COVID-19 screening, testing, and treatment.

5. Our Responsibilities

We are required to:

– Maintain the privacy of your PHI.

– Notify you promptly in case of a privacy breach.

– Provide this Privacy Policy outlining our practices.

6. Changes to This Privacy Policy

We reserve the right to update this policy and will notify you of significant changes.

7. Complaints and Contact Information

If you believe your privacy rights have been violated or have questions, please contact:

Privacy Officer

Professional Care Nursing Agency

1670 McKendree Church Road,
Building 50 Suite #B,
Lawrenceville,
Georgia 30043

Contact #: 888-600-7644
Email: support@pcnagency

You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate for filing a complaint.